Your surgeon, anesthesiologist, surgical nurse and other healthcare providers know there are certain steps that are important to take to make sure that you receive proper care. You should expect these steps to be taken.
Correct Patient, Correct Procedure, Correct Treatment, Correct Site
Your healthcare providers ask these questions to ensure that the information that you provide matches the information within their documents. If it does not, they will stop and get clarification to ensure that everyone is in agreement before proceeding (including you).
When your healthcare providers ask you these questions, they are verifying for your safety.
Before you are taken to the operating or procedure room, the surgeon should place a mark very near the proper procedure location. If at any time you have and questions or concerns please SPEAK UP!
For your safety and to help control the spread of infection, the facility temperature should be maintained below 73°F. We do not want you to be cold, so please let us know if you would like warming measures like a warm blanket.
Hand hygiene has been shown to be the most effective way to prevent the spread of infection. You should expect every healthcare provider to wash their hands or use hand foam before providing you with any care or performing any tests. If you do not see your healthcare provider perform proper hand hygiene or if you are unsure, please SPEAK UP!
Before administering any medication to you, your healthcare provider should: ask you your name, ask for an additional identifier (such as your date of birth), ask you if you have any allergies and check your armband.
Your healthcare provider should tell you the name of the medication that you are receiving. Before you go home, you should be given a list of your medications and any new prescriptions that your doctor has written for you.
If you have any questions or concerns about your medications, please SPEAK UP!
If you need assistance at any time, please SPEAK UP!